Best Community Manager Job Descriptions

Looking to hire community managers but unsure how to write a compelling job posting? Browse our collection of 10 professionally-written community manager job description templates from online communities, brands, digital platforms, and engagement-focused organizations.

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Hire Community Managers

Build thriving communities. Lead engagement, foster relationships, and grow our audience.

Requirements

Quick Facts

Schedule: Full-Time
Shift: Flexible (Including Evenings/Weekends)
Experience Level: Intermediate to Advanced

About the Role

We're seeking a strategic community manager to own our community growth and engagement. You'll develop community strategy, manage day-to-day interactions, organize events, analyze metrics, and work with leadership to align community goals with business objectives.

This is a central role in our organization—your work directly shapes how thousands of members experience our brand and connect with each other.

Key Responsibilities

✓ Develop and execute community strategy
✓ Create and curate engaging content
✓ Facilitate member conversations and connections
✓ Moderate community discussions and enforce guidelines
✓ Respond to member inquiries and feedback
✓ Organize community events (virtual and in-person)
✓ Track engagement metrics and analyze trends
✓ Report on community health and growth
✓ Identify opportunities for community improvement
✓ Build partnerships within the community
✓ Represent brand authentically
✓ Mentor and train community team members

What We're Looking For

✓ 3-5 years community management or related experience
✓ Deep understanding of community dynamics
✓ Excellent written and verbal communication
✓ Experience with community platforms (Discord, Slack, forums, etc.)
✓ Analytics and metrics interpretation skills
✓ Strategic thinking and planning ability
✓ Event planning or organization experience
✓ Authentic and empathetic communication style
✓ Problem-solving and conflict resolution
✓ Remote work capability
✓ Flexibility with schedule (community operates 24/7)
✓ Passion for community building

Lead the conversation. Community management position combining strategy and authentic connection.

Requirements

Quick Facts

Schedule: Full-Time/Part-Time
Shift: Flexible/Event-Based
Experience Level: Intermediate

About the Role

As an Event Specialist, you'll organize and execute community events—both virtual and in-person—that bring members together and strengthen community bonds. You'll work with community members, manage logistics, and ensure every event reinforces our community values and builds engagement.

This role combines logistics, engagement, and community building in dynamic, varied events.

Key Responsibilities

✓ Plan and organize community events
✓ Manage event logistics and coordination
✓ Create engaging event experiences
✓ Facilitate connections between attendees
✓ Handle attendee questions and issues
✓ Promote events within the community
✓ Document events (photos, videos, feedback)
✓ Gather participant feedback
✓ Report on event success metrics
✓ Build relationships with community leaders
✓ Support virtual and in-person events
✓ Represent brand professionally

What We're Looking For

✓ 2-3 years event planning or community coordination
✓ Strong organizational skills
✓ Excellent communication abilities
✓ Ability to engage diverse groups
✓ Flexibility with schedule (evenings/weekends)
✓ Problem-solving under pressure
✓ Community experience preferred
✓ Passion for bringing people together
✓ Attention to detail
✓ Budget management capability
✓ Remote work comfortable
✓ Cultural sensitivity and inclusivity

Be the voice of our brand. Community manager creating engagement, trust, and belonging.

Requirements

Quick Facts

Schedule: Full-Time
Shift: Flexible
Experience Level: Entry-Level to Intermediate

About the Role

We're seeking a community coordinator to help grow and engage our community. You'll create content, facilitate conversations, onboard new members, and help execute community initiatives. This role is perfect for someone passionate about community building who wants to learn community management.

Key Responsibilities

✓ Create and post community content
✓ Onboard new members
✓ Facilitate discussions and conversations
✓ Monitor and moderate community platforms
✓ Respond to member inquiries
✓ Track and report on engagement metrics
✓ Support community events
✓ Gather member feedback
✓ Identify growth opportunities
✓ Assist with community projects
✓ Build relationships with active members
✓ Contribute to community strategy

What We're Looking For

✓ 1-2 years community or customer service experience
✓ Strong communication skills
✓ Passion for community building
✓ Social media experience
✓ Ability to learn quickly
✓ Organized and detail-oriented
✓ Empathetic and authentic
✓ Problem-solving ability
✓ Remote work capability
✓ Flexibility with hours
✓ Enthusiasm for our community
✓ Cultural fit and values alignment

Join our community team. Shape culture, manage conversations, and build lasting connections.

Requirements

Quick Facts

Schedule: Full-Time
Shift: Flexible
Experience Level: Advanced (5+ years)

About the Role

We're seeking a senior community manager to lead our community team and strategy. You'll oversee community operations, manage community managers and coordinators, develop strategic initiatives, and report directly to leadership. This role offers substantial leadership opportunity in a growing community.

Key Responsibilities

Community Strategy (40%):
✓ Develop community strategy
✓ Set growth and engagement goals
✓ Analyze metrics and adjust approach
✓ Drive strategic initiatives
✓ Report to leadership

Team Leadership (40%):
✓ Manage community team members
✓ Train and mentor team
✓ Assign and oversee projects
✓ Handle performance management
✓ Build team culture

Hands-On (20%):
✓ Manage key community relationships
✓ Handle escalated member issues
✓ Represent brand at major events
✓ Support major initiatives
✓ Be visible in community

What We're Looking For

✓ 5-8+ years community management
✓ 2-3 years managing community teams
✓ Strong strategic thinking
✓ Excellent leadership skills
✓ Analytics and metrics expertise
✓ Event planning experience
✓ Budget management capability
✓ Communication excellence
✓ Remote work with team management
✓ Passion for community building
✓ Cultural leadership
✓ Problem-solving and creativity

What We Offer:

Senior compensation package
Leadership and team management
Strategic influence
Professional development budget
Flexible remote work
Community growth opportunity

Connect people around shared passions. Community manager role focused on growth and engagement.

Requirements

About the Role

Key Responsibilities

What We're Looking For

Perfect for students, career-changers, or those seeking flexible work, this part-time role involves organizing events and driving community engagement.

Requirements

Quick Facts

Schedule: Part-Time
Shift: Variable (20-30 hrs/week, Evening/Weekends)
Experience Level: Entry-Level to Intermediate

About the Role

We need a part-time community moderator to manage discussions, enforce guidelines, and respond to member inquiries during evening and weekend hours. This role focuses on community health, moderation, and engagement during peak activity times.

Key Responsibilities

✓ Monitor and moderate community discussions
✓ Respond to member messages and comments
✓ Enforce community guidelines fairly
✓ Handle member conflicts or concerns
✓ Create engagement posts
✓ Report on community activity
✓ Track metrics during shift
✓ Escalate issues to full-time manager
✓ Support community events
✓ Build relationships with active members

What We're Looking For

✓ Part-time evening/weekend availability
✓ Moderation or community experience
✓ Strong communication skills
✓ Ability to enforce rules fairly
✓ Calm under pressure
✓ Empathetic approach
✓ Quick response time
✓ Reliable and consistent
✓ Cultural fit
✓ Remote work capable
✓ Passion for community
✓ Enthusiasm

Hiring FAQ

Common Questions About Delivery Driver Job Descriptions

What are the must-have requirements for delivery drivers?

According to our sample JDs, the consistent requirements are:

Valid driver's license (typically required)
Minimum 1-3 years driving history depending on company
Clean driving record (no major violations)
Reliable transportation and proof of insurance
Ability to work independently
Good customer service skills
Punctuality and reliability

Some positions also require:

Age 18+ or 21+ depending on insurance and alcohol delivery
Physical capability (lifting 50+ lbs)
Smartphone with GPS capability
Background check

What's the difference between event-based and traditional delivery driver roles?

Traditional Delivery (Restaurant/Package):

Fixed routes during business hours
Predictable schedule
Consistent customer locations
Clear start and end times
More routine work pattern
Typical salary: $12-$20/hour

Event-Based Delivery (Kona Ice, Mobile Vendors):

Variable locations (never same place twice)
Event-dependent schedule (heavily weekends)
Community engagement focus
Longer setup/breakdown times included
More dynamic environment
Typical salary: $15-$20+/hour + tips
Better for: People who enjoy variety, customer interaction, outdoor work

Should I include benefits information in the job description?

Yes! Our top-performing JDs include benefits information because it:

Sets expectations (reducing poor-fit applications)
Highlights competitive advantages over competitors
Explains total compensation beyond hourly wage
Shows investment in employee satisfaction
Increases application quality and conversion rates

Include: Health insurance eligibility, employee discounts, mileage reimbursement, paid time off, advancement opportunities, and flexible scheduling.

What's the best way to describe the actual work in a delivery driver JD?

Our best examples use multiple approaches:

"A Day in the Life" - Chronological breakdown of typical shift
Key Responsibilities - Bullet-point format of main duties
Responsibilities section - Narrative description of the role
About the Role - Opening paragraph setting tone and expectations

Combining multiple formats helps different candidates understand the role. Show: the driving portion, customer interaction, paperwork, break times, and any additional duties (food prep, event setup, etc.).

How long should a delivery driver job description be?

Based on our examples:

Minimum: 150-200 words (too short seems unserious)
Optimal: 300-400 words (comprehensive but not overwhelming)
Maximum: 500+ words only if including extensive benefits or company info

Our best-performing JDs average 350-400 words total across all sections (summary, requirements, company info combined).

What mistakes do I see in poorly-written delivery driver JDs?

Common problems to avoid:

Too vague ("make deliveries" without more detail)
Unrealistic requirements (10+ years experience for entry-level role)
Salary ranges too wide ($10-$30/hour without explanation)
No information about company culture or why someone should apply
Overly formal tone that discourages applications
Missing key information (schedule, location, benefits)
Requirements as checklist only without role context
No call-to-action or application instructions

Should I use the same JD for multiple locations?

Yes, with modifications:

Use a template with location as a variable
Adjust salary ranges based on local market
Customize warehouse/start location info
Keep core job responsibilities identical
This ensures consistency while reflecting local market realities

How often should I update my delivery driver JDs?

Review quarterly and update:

Salary to match current market rates
Requirements based on recent hires' actual qualifications
Responsibilities if role focus has shifted
Benefits information if company policies changed
Testimonials or company culture information for freshness

Ready to Hire Your Next Great Community Manager?

Getting the job description right is just the first step. You need to post it where qualified candidates will see it—and manage applications efficiently.

Get Started

Hiring FAQ

Common Questions About Community Manager Job Descriptions

What does a community manager actually do?

Community managers build and nurture online or offline communities by:

Creating and moderating engaging content
Facilitating conversations and connections between members
Responding to member inquiries and concerns
Enforcing community guidelines and culture
Organizing events or initiatives
Analyzing engagement metrics
Building brand loyalty and trust
Representing the brand authentically
Gathering member feedback for product/service improvement
Growing the community through recruitment and retention

The specific focus varies by organization and platform.

What's the difference between "Community Manager" and "Community Coordinator"?

Community Manager: Strategic focus, owning community goals, likely supervisory
Community Coordinator: Tactical execution, assisting with community management, entry-level
Community Ambassador: External facing, representing brand at events
Moderator: Focused on content moderation and rule enforcement
Engagement Specialist: Content and interaction focused

Be clear about the level and scope.

Should I require prior community management experience?

Depends on the role:

Entry-level: "No experience necessary—passion for community required"
Mid-level: "2-3 years community management or social media experience"
Advanced: "5+ years managing large communities or platforms"

Be realistic about what training you'll provide.

What key skills should I highlight?

Essential community manager skills include:

Communication: Clear, authentic, responsive
Moderation: Managing conflict, enforcing guidelines fairly
Engagement: Creating compelling interactions
Strategy: Understanding growth and retention metrics
Analytics: Measuring success and adjusting approach
Content Creation: Writing, visual communication
Customer Service: Handling member concerns
Problem-solving: Addressing community issues creatively
Authenticity: Building genuine connections
Adaptability: Working across platforms and formats

How do I attract passionate community builders?

Highlight:

Community mission: "We're building a tribe around [topic]"
Autonomy: "You'll shape community culture and strategy"
Growth opportunity: "Be part of scaling our community"
Flexibility: Part-time or full-time options, remote work
Impact: "Your work directly shapes member experiences"
Team culture: "Collaborative, supportive team"
Resources: "We invest in community tools and training"
Purpose: How the community benefits members or society

How do I describe a community's size and scope?

Be specific:

✅ "Growing community of 50,000+ members"
✅ "Niche community focused on [topic], ~10,000 engaged members"
✅ "Multiple platforms (Discord, Reddit, forums) with 200,000+ reach"
❌ "Popular community"

This helps candidates understand the scope and challenges.

Should I mention specific platforms?

Only if they're critical. For example:

✅ "Discord server management (5,000+ members)"
✅ "Reddit community moderation and growth"
✅ "LinkedIn community building"
❌ If you'll train: Keep it general: "Platform experience or trainable"

How do I address remote vs. in-office community management?

Be explicit:

"Fully remote—manage community from anywhere"
"Hybrid: 2 days office, 3 days remote"
"On-site community management at [location]"
"Event-based: Travel to community gatherings"

Remote is often a major draw for community manager roles.

What common mistakes should I avoid?

Don't:

❌ Underestimate time commitment ("easy work")
❌ Forget to mention specific platforms or tools
❌ Leave unclear what success looks like
❌ Ignore the emotional labor of community work
❌ Be vague about what's actually involved
❌ Forget to mention community mission/values
❌ Leave out metrics or growth targets
❌ Ignore work-life balance challenges

Instead: Be specific, realistic, and show you respect the role.