Best Community Manager Job Descriptions

Looking to hire community managers but unsure how to write a compelling job posting? Browse our collection of 10 professionally-written community manager job description templates from online communities, brands, digital platforms, and engagement-focused organizations.

Start Hiring with HigherMe

Build thriving communities. Lead engagement, foster relationships, and grow our audience.

Requirements

Quick Facts

Schedule: Full-Time/Part-Time
Shift: Evening & Night (Flexible)
Salary: Hourly + Tips (Average $25-30/hr)
Experience Level: Intermediate

About the Role

We're looking for energetic bartenders who thrive in high-paced environments. This is not a slow, quiet shift—we're busy, we're lively, and we need bartenders who can keep up, stay positive, and make every guest feel welcome.

You'll work in our vibrant bar scene, crafting drinks, building customer relationships, and contributing to an unforgettable atmosphere. If you love energy and embrace the hustle, this is your role.

Key Responsibilities

✓ Prepare and serve cocktails, beer, and non-alcoholic beverages
✓ Take customer orders accurately and efficiently
✓ Manage POS system and handle cash/card transactions
✓ Check IDs and monitor alcohol service compliance
✓ Maintain bar cleanliness and organization
✓ Stock supplies and manage inventory
✓ Follow recipes and maintain consistency
✓ Upsell premium drinks and specials
✓ Engage with customers and build rapport
✓ Support team during peak hours
✓ Handle difficult situations professionally

What We're Looking For

✓ Bartending experience (1-2 years minimum)
✓ Bartending certification or willingness to obtain
✓ Ability to work fast-paced environment
✓ Strong customer service skills
✓ Physical capability (standing 6-8 hours, lifting)
✓ Excellent multitasking abilities
✓ Knowledge of popular cocktails and drinks
✓ Reliable and punctual
✓ Team player mentality
✓ Comfortable with evening/night shifts

Connect people around shared passions. Community manager role focused on growth and engagement.

Requirements

Quick Facts

Schedule: Part-Time/Full-Time
Shift: Flexible/Event-Based
Salary: Hourly + Tips
Experience Level: Entry-Level

About the Role

We are seeking motivated and skilled baristas to join our mobile coffee service. Operate our mobile espresso bar at various locations including markets, corporate offices, festivals, and community events. This is perfect for someone who loves coffee, enjoys customer interaction, and thrives in dynamic environments.

Your role extends beyond just making great coffee—you're representing our brand, engaging with diverse communities, and creating memorable coffee experiences.

Key Responsibilities

✓ Prepare specialty and traditional coffee drinks
✓ Operate mobile espresso equipment
✓ Greet customers with enthusiasm
✓ Take orders and process payments
✓ Maintain equipment cleanliness
✓ Setup and breakdown mobile unit
✓ Manage inventory for events
✓ Provide exceptional service
✓ Handle temperature and timing precisely
✓ Suggest drinks and upsell when appropriate

What We're Looking For

✓ Barista experience or strong customer service background
✓ Knowledge of espresso drinks
✓ Event/mobile work availability
✓ Flexible schedule (weekends/evenings)
✓ Outgoing and personable
✓ Physical capability for event work
✓ Reliable attendance
✓ Passion for quality coffee
✓ Ability to work independently
✓ Problem-solving skills

Perfect for students, career-changers, or those seeking flexible work, this part-time role involves organizing events and driving community engagement.

Requirements

Perfect your espresso pulls and customer connections. Part-time flexibility with full-time coffee passion in our fast-paced cafe.

Key Responsibilities

✓ Learn and prepare specialty coffee drinks
✓ Operate espresso equipment under supervision
✓ Take customer orders
✓ Process payments
✓ Keep workspace clean and organized
✓ Support more experienced baristas
✓ Engage with customers
✓ Follow procedures and recipes
✓ Report issues to manager
✓ Contribute to positive team environment

What We're Looking For

✓ Part-time availability (flexible hours)
✓ Strong customer service orientation
✓ Willingness to learn and develop skills
✓ Reliable and responsible
✓ Friendly and outgoing
✓ Physical capability for cafe environment
✓ Interest in coffee (experience not required)
✓ Team player
✓ Good communication
✓ Available to start quickly

Join our community team. Shape culture, manage conversations, and build lasting connections.

Requirements

Quick Facts

Schedule: Flexible
Shift: Variable (Driver + In-Store)
Salary: Competitive Hourly + Tips
Experience Level: Intermediate

About the Role

This unique position combines in-store barista work with delivery responsibilities. You'll spend part of your shift crafting specialty drinks and providing excellent cafe service, and part of your time driving orders and products to customers and events.

This role is ideal for someone who enjoys variety, doesn't want to be confined to one location, and can manage multiple responsibilities with excellent attention to detail.

Key Responsibilities

In-Store Duties:
✓ Operate espresso machine and coffee equipment
✓ Prepare quality specialty beverages
✓ Take customer orders and manage POS
✓ Maintain cafe cleanliness and standards
✓ Build customer relationships
✓ Train new baristas (if experienced)

Delivery Duties:
✓ Drive safely to delivery locations
✓ Load and transport orders carefully
✓ Provide professional service at delivery point
✓ Collect payments
✓ Maintain delivery vehicle cleanliness
✓ Report any issues to management

What We're Looking For

✓ 1-2 years barista experience
✓ Valid driver's license with clean record
✓ Espresso machine proficiency
✓ Excellent customer service skills
✓ Reliable transportation
✓ Ability to multitask effectively
✓ Professional and punctual
✓ Physical capability for driving and standing
✓ Strong communication skills
✓ Flexible schedule

Lead the conversation. Community management position combining strategy and authentic connection.

Requirements

Quick Facts

Schedule: Flexible
Shift: Day/Evening Shifts
Salary: Competitive Hourly + Tips
Experience Level: Entry-Level to Intermediate

About the Role

Join our cafe team as a barista and become part of a community dedicated to quality coffee and excellent customer service. You'll craft specialty drinks, develop customer relationships, and contribute to a welcoming cafe atmosphere.

This is more than a job—it's an opportunity to master your craft, grow your skills, and be part of something meaningful.

Key Responsibilities

✓ Prepare espresso-based and specialty drinks
✓ Operate espresso machine with precision
✓ Take customer orders efficiently
✓ Manage register and handle payments
✓ Maintain cafe cleanliness and organization
✓ Stock supplies and manage inventory
✓ Provide personalized customer service
✓ Follow recipes and quality standards
✓ Work collaboratively with team
✓ Suggest drinks and handle special requests

What We're Looking For

✓ Barista experience or formal training
✓ Knowledge of espresso drinks and coffee
✓ Excellent customer service skills
✓ Attention to detail and precision
✓ Reliable and punctual
✓ Physical capability for standing/repetitive tasks
✓ Team player mentality
✓ Communication skills
✓ Passion for quality coffee
✓ Flexible scheduling

Be the voice of our brand. Community manager creating engagement, trust, and belonging.

Requirements

Quick Facts

Schedule: Flexible
Shift: Various Times
Salary: Hourly + Tips
Experience Level: Entry-Level to Intermediate

About the Role

This hybrid role combines barista expertise with front-of-house operations. You'll spend roughly equal time crafting quality espresso drinks and managing our point-of-sale system, handling transactions, and managing the customer flow.

Ideal for someone who enjoys multitasking, customer interaction, and the fast-paced cafe environment.

Key Responsibilities

Barista (50%):
✓ Prepare specialty and standard coffee drinks
✓ Operate espresso machine
✓ Follow quality standards and recipes
✓ Suggest drinks and upsell

Cashier (50%):
✓ Manage POS system
✓ Take orders and process payments
✓ Handle cash drawer
✓ Provide customer service at register
✓ Process refunds and special requests
✓ Manage line flow during busy periods

General:
✓ Maintain cleanliness
✓ Stock supplies
✓ Work as collaborative team

What We're Looking For

✓ Barista experience or training
✓ Cash handling experience
✓ POS system familiarity (training provided)
✓ Excellent customer service
✓ Able to multitask effectively
✓ Reliable and punctual
✓ Physical capability
✓ Good communication
✓ Positive attitude
✓ Flexible availability

Hiring FAQ

Common Questions About Delivery Driver Job Descriptions

What are the must-have requirements for delivery drivers?

According to our sample JDs, the consistent requirements are:

Valid driver's license (typically required)
Minimum 1-3 years driving history depending on company
Clean driving record (no major violations)
Reliable transportation and proof of insurance
Ability to work independently
Good customer service skills
Punctuality and reliability

Some positions also require:

Age 18+ or 21+ depending on insurance and alcohol delivery
Physical capability (lifting 50+ lbs)
Smartphone with GPS capability
Background check

What's the difference between event-based and traditional delivery driver roles?

Traditional Delivery (Restaurant/Package):

Fixed routes during business hours
Predictable schedule
Consistent customer locations
Clear start and end times
More routine work pattern
Typical salary: $12-$20/hour

Event-Based Delivery (Kona Ice, Mobile Vendors):

Variable locations (never same place twice)
Event-dependent schedule (heavily weekends)
Community engagement focus
Longer setup/breakdown times included
More dynamic environment
Typical salary: $15-$20+/hour + tips
Better for: People who enjoy variety, customer interaction, outdoor work

Should I include benefits information in the job description?

Yes! Our top-performing JDs include benefits information because it:

Sets expectations (reducing poor-fit applications)
Highlights competitive advantages over competitors
Explains total compensation beyond hourly wage
Shows investment in employee satisfaction
Increases application quality and conversion rates

Include: Health insurance eligibility, employee discounts, mileage reimbursement, paid time off, advancement opportunities, and flexible scheduling.

What's the best way to describe the actual work in a delivery driver JD?

Our best examples use multiple approaches:

"A Day in the Life" - Chronological breakdown of typical shift
Key Responsibilities - Bullet-point format of main duties
Responsibilities section - Narrative description of the role
About the Role - Opening paragraph setting tone and expectations

Combining multiple formats helps different candidates understand the role. Show: the driving portion, customer interaction, paperwork, break times, and any additional duties (food prep, event setup, etc.).

How long should a delivery driver job description be?

Based on our examples:

Minimum: 150-200 words (too short seems unserious)
Optimal: 300-400 words (comprehensive but not overwhelming)
Maximum: 500+ words only if including extensive benefits or company info

Our best-performing JDs average 350-400 words total across all sections (summary, requirements, company info combined).

What mistakes do I see in poorly-written delivery driver JDs?

Common problems to avoid:

Too vague ("make deliveries" without more detail)
Unrealistic requirements (10+ years experience for entry-level role)
Salary ranges too wide ($10-$30/hour without explanation)
No information about company culture or why someone should apply
Overly formal tone that discourages applications
Missing key information (schedule, location, benefits)
Requirements as checklist only without role context
No call-to-action or application instructions

Should I use the same JD for multiple locations?

Yes, with modifications:

Use a template with location as a variable
Adjust salary ranges based on local market
Customize warehouse/start location info
Keep core job responsibilities identical
This ensures consistency while reflecting local market realities

How often should I update my delivery driver JDs?

Review quarterly and update:

Salary to match current market rates
Requirements based on recent hires' actual qualifications
Responsibilities if role focus has shifted
Benefits information if company policies changed
Testimonials or company culture information for freshness

Ready to Hire Your Next Great Community Manager?

Getting the job description right is just the first step. You need to post it where qualified candidates will see it—and manage applications efficiently.

Get Started

Hiring FAQ

Common Questions About Community Manager Job Descriptions

Q: What does a community manager actually do?

A: Community managers build and nurture online or offline communities by:

Creating and moderating engaging content
Facilitating conversations and connections between members
Responding to member inquiries and concerns
Enforcing community guidelines and culture
Organizing events or initiatives
Analyzing engagement metrics
Building brand loyalty and trust
Representing the brand authentically
Gathering member feedback for product/service improvement
Growing the community through recruitment and retention

The specific focus varies by organization and platform.

Q: What's the difference between "Community Manager" and "Community Coordinator"?

Community Manager: Strategic focus, owning community goals, likely supervisory
Community Coordinator: Tactical execution, assisting with community management, entry-level
Community Ambassador: External facing, representing brand at events
Moderator: Focused on content moderation and rule enforcement
Engagement Specialist: Content and interaction focused

Be clear about the level and scope.

Q: Should I require prior community management experience?

A: Depends on the role:

Entry-level: "No experience necessary—passion for community required"
Mid-level: "2-3 years community management or social media experience"
Advanced: "5+ years managing large communities or platforms"

Be realistic about what training you'll provide.

Q: What key skills should I highlight?

A: Essential community manager skills include:

Communication: Clear, authentic, responsive
Moderation: Managing conflict, enforcing guidelines fairly
Engagement: Creating compelling interactions
Strategy: Understanding growth and retention metrics
Analytics: Measuring success and adjusting approach
Content Creation: Writing, visual communication
Customer Service: Handling member concerns
Problem-solving: Addressing community issues creatively
Authenticity: Building genuine connections
Adaptability: Working across platforms and formats

Q: How do I attract passionate community builders?

A: Highlight:

Community mission: "We're building a tribe around [topic]"
Autonomy: "You'll shape community culture and strategy"
Growth opportunity: "Be part of scaling our community"
Flexibility: Part-time or full-time options, remote work
Impact: "Your work directly shapes member experiences"
Team culture: "Collaborative, supportive team"
Resources: "We invest in community tools and training"
Purpose: How the community benefits members or society

Q: How do I describe a community's size and scope?

A: Be specific:

✅ "Growing community of 50,000+ members"
✅ "Niche community focused on [topic], ~10,000 engaged members"
✅ "Multiple platforms (Discord, Reddit, forums) with 200,000+ reach"
❌ "Popular community"

This helps candidates understand the scope and challenges.

Q: Should I mention specific platforms?

A: Only if they're critical. For example:

✅ "Discord server management (5,000+ members)"
✅ "Reddit community moderation and growth"
✅ "LinkedIn community building"
❌ If you'll train: Keep it general: "Platform experience or trainable"

Q: How do I address remote vs. in-office community management?

A: Be explicit:

"Fully remote—manage community from anywhere"
"Hybrid: 2 days office, 3 days remote"
"On-site community management at [location]"
"Event-based: Travel to community gatherings"

Remote is often a major draw for community manager roles.

Q: What common mistakes should I avoid?

A: Don't:

❌ Underestimate time commitment ("easy work")
❌ Forget to mention specific platforms or tools
❌ Leave unclear what success looks like
❌ Ignore the emotional labor of community work
❌ Be vague about what's actually involved
❌ Forget to mention community mission/values
❌ Leave out metrics or growth targets
❌ Ignore work-life balance challenges

Instead: Be specific, realistic, and show you respect the role.