HigherMe Privacy Policy

Last Updated Date: April 30, 2026

Table of Contents

• Introduction
• Collection of personal information
• Cookies and tracking technologies
• SMS & Short Codes
• Sharing  information with third parties
• Your choices about your information
• Data storage and retention
• Children's data
• Transferring personal data to the U.S.
• Data Subject rights
• Questions, concerns and complaints
• Changes to our Privacy Policy

Introduction

HigherMe, Inc. (“HigherMe”, “we”, “our” or “us”) develops applicant sourcing, hiring, screening, messaging and onboarding solutions for business customers (“Customers”) which include our proprietary solutions, functionalities and systems (our “Service”).  We understand that privacy is important to our users. This Privacy Policy explains:

• How HigherMe collects, uses, and shares information about visitors to our website and application, and
• How HigherMe collects, uses and shares information provided to us by or on behalf of our customers as part of our hiring and onboarding products

All capitalized terms that are not defined herein have the definitions given them in our Terms of Service (www.higherme.com/terms-of-service). By using our Service, you agree to the terms of this Privacy Policy and our Terms of Service (www.higherme.com/terms-of-service).

We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Collection of Personal Information

Personal Information We Collect

HigherMe, Inc. (“We”) collect the following categories and specific types of Personal Information about individuals who access or use our website, platform, or Services (“Users”), including job applicants, employees, and representatives of employers.

How Your Personal Information Is Collected. HigherMe collects Personal Information in connection with providing and operating its services for job applicants, employees, and employer customers (collectively, the “Services”). Personal Information is collected through the following sources:

Directly from you:

• When you create or manage an account or user profile.

• When you apply for a job, complete hiring or onboarding workflows, or otherwise submit information through the Services at the direction of an employer.

• When you contact HigherMe for support or receive service‑related communications, such as transactional emails or SMS messages related to job applications or onboarding, where applicable.

From employers:

• We collect Personal Information submitted by employers using the Services in connection with recruiting, hiring, onboarding, verification, payroll coordination, and employment administration. This may include applicant or employee information uploaded or provided by employers for lawful business and employment purposes.

From third parties:

• Employer‑selected service providers, such as payroll processors and human resources information system (HRIS) providers, to facilitate onboarding, payroll, and employment administration.

• Background check providers or consumer reporting agencies, where applicable and only after appropriate authorization. HigherMe facilitates third party verification checks by transmitting limited identifying information (such as a candidate email address) as directed by the employer. For candidates who have authorized a background check through a third‑party verification service provider, HigherMe receives and displays to the onboarding employer neutral status indicator of the background check process (e.g., clear, consider, not required, pending). The processing status indicator is provided and updated by the verification service provider. HigherMe does not collect or access background check reports or the results or content of any background check. HigherMe displays the processing status indicator only to the onboarding employer.

• Service providers that support HigherMe’s operations, such as hosting, security, analytics, communications, and customer support vendors.

• Publicly available sources, such as publicly accessible professional profiles, government records, or other information made available by law.

• Data enrichment or verification providers, to the extent permitted by applicable law and consistent with the purposes of providing the Services.

From automated information collection:

• Through cookies, log files, and similar technologies used to operate, maintain, and improve the Services.
• Through monitoring and logging of platform activity to maintain the security, integrity, reliability, and performance of the Services.

How We Share Personal Information

HigherMe may share Personal Information provided by you or employers on our platform to operate, maintain, and deliver the Services, and in accordance with applicable privacy and data protection laws. Specifically, Personal Information may be shared as follows:

1. With employers that use HigherMe’s recruiting, hiring, onboarding, and workforce management services, for purposes of recruitment, hiring, onboarding, verification, payroll coordination, and employment administration, as directed by the employer.
2. With payroll processors, human resources information system (HRIS) providers, and similar service providers designated by the employer, solely at the employer’s direction and to the extent necessary to support payroll processing and related employment functions.
3. Where employment background screening is required, HigherMe may facilitate background check workflows by transmitting limited identifying information—such as a candidate’s email address—to third‑party background check providers at the direction of the employer. Background check information is collected directly by such providers and is not shared with, received or stored by, HigherMe. We may receive information from the provider regarding the completion status of the background check. Other than the foregoing, we do not collect or store background check information from background check provider, including whether or not a candidate has passed the background check.
4. With vendors and sub‑processors that support HigherMe’s operations and platform functionality (including hosting, data storage, security, analytics, communications, and customer support), subject to contractual obligations requiring such parties to protect Personal Information and use it only for authorized purposes.
5. As required by applicable law, regulation, legal process, or governmental request, or as reasonably necessary to enforce our agreements or protect the rights, safety, and integrity of HigherMe, our customers, users, or others.
6. When you visit or log in to our website, cookies and other similar technologies may be used by our online data partners and vendors to associate these activities with other personal information they or others have about you, including by association with your email and online profiles. See more information at the Section titled “Cookies and tracking technologies.”

Service Provider Role

To the extent HigherMe processes Personal Information on behalf of an employer in connection with recruiting, hiring, onboarding, background check facilitation, payroll coordination, or employment administration:

1. HigherMe acts as a service provider and data processor for the employer with respect to such Personal Information and will use process and share information in accordance with the instructions of the employer. For example, such Personal Information may be shared with the employer’s payroll provider, third party Background check provider (e.g., Checkr) and Other third‑party service providers expressly designated by the employer.
2. Personal Information will be processed to operate, support, and deliver the services to the employer and to enhance our platform services to our clients and users.
3. HigherMe does not sell or share your account profile data or onboarding data with third parties for purposes advertising, marketing, profiling, or other non-service related purposes.

Cookies and Tracking Technologies

We and our third party partners may automatically collect certain types of usage information when you visit our website or use our Service. For instance, when you visit our websites, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information about your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol ("IP") address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML­ based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service. We may also collect analytics data, or use third­ party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service. Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time.

When you access our Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers ("IDFA"), Google Ad ID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.

We may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re­enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our Service.

Third party tracking and online advertising. We may permit third party ad networks, social media companies, and other third party services to collect information about browsing behavior from visitors to our Service through cookies, social plug­ins, or other tracking technology. We may permit third party online advertising networks to collect information about your use of our websites over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or services. Typically, the information is collected through cookies or similar tracking technologies. The only way to completely "opt out" of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser's or mobile device's technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt­ out of some of this tracking, you may wish to visit www.allaboutcookies.org and/or the Network Advertising Initiative's online resources at www.networkadvertising.org). Depending on your mobile device, you may not be able to control tracking technologies through settings.

SMS & Short Codes

By texting to the key word(s) displayed to the Short Code, Users may receive messages from HigherMe regarding open positions with employers. For each text you make to the Short Code, you will receive a one-time text response containing a link to the applicable job postings. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly via email at friends@higherme.com. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. User opt-in data and consent information will not be shared onwards with third parties, except as necessary to service providers and wireless carriers, unless we have received your opt-in consent for such onwards sharing. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Sharing Information with Third Parties

Except as otherwise stated in this Privacy Policy, we may share your personal information in the instances described below. For further information on your choices regarding your information, see the "Your Choices About Your Information" section below. Use of our Service allows you to connect and interact with others. Your profile information, including your name, photo, and other personal information, may be available publicly to other members of the Service by default. This information may be available to the public and may be searchable by search engines which may display certain parts of your personal information publicly. We may share your personal information with:

• Other parties you chose to share data with through our Service. This includes your employer or potential employer and any other company or individual you engage with through our Service;
• Third parties for marketing purposes;
• Third party vendors and other service providers that perform services on our behalf, in order to carry out their work for us, which may include billing, payments, service fulfillment, web hosting or providing analytic services. We provide only as much information as is reasonably necessary;
• Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service (www.higherme.com/terms-of-service) or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of HigherMe, our Users, or others.

A HigherMe account can be created either by registering for the site, or by creating a job application. Creating a HigherMe account entitles HigherMe to present the contained information and our subsequent analysis to employers. By submitting an application, applicants are opting-in to having their profile viewable on the HigherMe applicant network and agree to have their profiles available to employers registered with HigherMe. If you do not want to be included in our applicant network, do not create a profile and do not submit an application using our Website. If you do not want your photo, video, or other sensitive information to be included in your profile or application, do not provide a photo or video in your profile or in connection with a job application.

As described above, any personal information that we receive or have access to in the course of providing our Service to a Customer, is shared by HigherMe solely on behalf of the Customer, and in accordance with our agreements with the Customer, unless you agree to participate in additional services offered by HigherMe. Therefore, if you are interacting in the hiring, onboarding and workflow performance context with one of our Customers, please review the Customer's privacy policy, terms of use, employment policies and procedures or other notices, and the Customer's settings on the Service to learn more about the Customer's information practices, including the use of service providers like HigherMe.

We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated or anonymized data with third parties.

We do not otherwise reveal your personal data to non-HigherMe persons or businesses for their independent use unless you request or authorize it. 

The HigherMe website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the HigherMe website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.

Your Choices about Your Information

You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. You may not opt out of Service related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices). Please note that other users, such as your employer or potential employer, may contact you through or outside of the Service and HigherMe may not be able to control your preferences for those types of communications.

Modifying or deleting your information. We will retain your information for as long as your account is active or as needed to provide you Services. You may view and modify your personal information through your account settings. We may not be able to modify or delete your information in all circumstances. For example, information we collect in the course of providing the Service is shared with our Customer and we do not control access to nor delete that information once it has been shared with our Customer. If you have any questions about reviewing, modifying or deleting your account information, contact us at friends@higherme.com. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why. You can also contact the Customer directly to learn more about how the Customer uses and stores your personal information.

This Privacy Notice is intended to provide you with information about what personal data HigherMe collects about you and how it is used. 

If you wish to confirm that HigherMe is processing your personal data, or to have access to the personal data HigherMe may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside HigherMe might have received the data from HigherMe; what the source of the information was (if you didn’t provide it directly to HigherMe); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by HigherMe if it is inaccurate. You may request that HigherMe erases that data or cease processing it, subject to certain exceptions. You may also request that HigherMe cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how HigherMe processes your personal data. When technically feasible, HigherMe will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, HigherMe will provide you with a date when the information will be provided. If for some reason access is denied, HigherMe will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at friends@higherme.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

Data Storage and Retention

Your personal data is stored by HigherMe on its servers, and on the servers of the cloud-based database management services HigherMe engages, located in the United States. HigherMe retains service data for the duration of the customer’s business relationship with HigherMe and for a period of time thereafter, to analyze the data for HigherMe’s own operations, and for historical and archiving purposes associated with HigherMe’s services. HigherMe retains prospect data until such time as it no longer has business value and is purged from HigherMe systems. All personal data that HigherMe controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: friends@higherme.com.

HigherMe cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, HigherMe will investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Children’s Data

HigherMe does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at friends@higherme.com.

Transferring Personal Data to the U.S.

HigherMe has its headquarters in the United States. Information we collect about you will be processed in the United States. By using HigherMe’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, HigherMe is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, HigherMe also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of HigherMe in a manner that does not outweigh your rights and freedoms. HigherMe endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with HigherMe and the practices described in this Privacy Statement. HigherMe also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, HigherMe has received zero government requests for information.

For more information or if you have any questions, please contact us at friends@higherme.com.

Data Subject Rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right of data portability
• Right to object
• Rights related to automated decision making including profiling

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:

HigherMe, Inc.

2093 Philadelphia Pike #5442 Claymont, DE 19703

888-585-0842

friends@higherme.com

Changes to our Privacy Policy

HigherMe may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy we will update the 'last modified' date at the top of this page.