Staffing is one of the most common operational headaches for Dunkin' franchisees, and most operators eventually land on a purpose-built hourly hiring tool rather than managing everything manually through job boards. HigherMe is a hourly hiring platform used by 1,750+ Dunkin' and Baskin-Robbins locations across the US. It handles job posting, candidate screening, interview scheduling, and digital onboarding from one place, and comes with exclusive franchise pricing at $59 per location per month.

The hiring process slows down at predictable points: applications sitting unreviewed, candidates going cold between stages, back-and-forth interview scheduling, and new hires spending their first shift filling out paperwork instead of working. Fixing those bottlenecks does not require more manpower. It requires automation at the right steps. Dunkin' franchisees using HigherMe report an average of 3 days from application to onboarding, with automated screening filtering candidates by availability and distance before a manager ever looks at the queue.

Posting separately to Indeed, ZipRecruiter, Google Jobs, and Snagajob eats time that most managers do not have. One-click multi-board posting solves this. HigherMe lets Dunkin' operators post to all major job boards simultaneously and publish directly to the Dunkin' and Baskin-Robbins corporate career pages from the same platform. All applications funnel back into a single dashboard, so you are not checking four different inboxes to manage your pipeline.

Foot traffic is an underused hiring channel for QSR operators. Someone who already visits your location regularly is often a better fit than a random job board applicant. The simplest way to capture that interest is a Text-to-Apply setup, a QR code or keyword posted in your store that lets anyone apply instantly from their phone in under three minutes. HigherMe's Text-to-Apply feature is built for exactly this, and Dunkin' operators use it on in-store posters, drive-through windows, and even on receipts to keep their applicant pipeline moving passively.

The gap between "you're hired" and "first day" is where a lot of hourly hires disengage and drop off. Sending a stack of forms to fill out on day one does not help. Digital onboarding that gets completed before the first shift closes that gap. HigherMe's onboarding module covers I-9s, W-4s, state tax forms, direct deposit setup, and employee handbooks, all completed digitally by the new hire on their phone before they ever walk through the door. For Dunkin' operators, that means new employees show up ready to be trained, not sitting at a table with a clipboard.