HigherMe Earns Three G2 Awards in Spring 2026

We have some news worth sharing.

HigherMe has once again been recognized on G2, the world's largest software review marketplace. This spring, we earned three badges in G2's Spring 2026 reports: Best Support, Easiest to Do Business With, and High Performer.

Being recognized by G2 three times in a single season is a direct reflection of the relationships we've built with our customers. Franchise operators are running complex, high-volume hiring environments every day. When they tell G2 that we make that easier, that's the recognition that matters most to us.

Rahul Singh, General Manager, HigherMe

Every badge on G2 is driven entirely by verified reviews from real users. No paid placements, no nominations. Just operators and HR teams sharing what the experience has actually been like. For a platform built specifically for hourly and franchise hiring, that's the kind of recognition that means something.

What G2 Recognition Actually Means

G2 is visited by over 90 million software buyers a year. It's where franchise operators, HR teams, and business owners go to evaluate tools before they buy. Rankings are based solely on verified customer reviews and publicly available market data.

When a product earns a G2 badge, real users submitted real feedback and the scores held up. That's the bar. This spring, our customers put us in three categories.

1. High Performer

The High Performer badge is awarded to products with high customer satisfaction ratings relative to the size of their market presence. For HigherMe it goes a long way, it is a solution that delivers real results at every stage of the recruiting funnel.

HigherMe is built to make the entire funnel easier, from sourcing and screening to onboarding. It provides robust analytics that give hiring managers visibility into what is working and what isn’t in their recruiting processes. The proof is in the pudding: 8x more candidates, 88% application completion rate, 67% fewer no-shows, 6 fewer hours spent per hire, 3x more interviews conducted, and 4 out of 5 hired candidates still on board in month 1.

What's this mean in real-life terms? Take Chick-fil-A Lenexa, which had to hire 100 people in just four weeks. Thanks to HigherMe's sourcing, AI screening, and scheduling features, they got it done – and all without compromising either the hiring experience or their team's sanity. You can read more about it right here.

Trusted by 20,000+ brands, the High Performer badge confirms what operators already know: HigherMe delivers.

2. Best Support

The Best Support badge recognizes the highest Quality of Support rating in a category's Relationship Index. It measures one thing: how customers feel about the help they get.

At HigherMe, support is not a ticket queue. It is a partnership. Operators get access to live chat with under 2 minute average response times, phone support five days a week, email support with under 4 hour reply times, and a 100+ article Help Center that is available 24/7. Whether a Dunkin' franchisee needs help mid-hiring push or a first-time operator is getting set up, the team is there.

The results back it up. HigherMe holds a 91% CSAT score and an 84%+ first-contact resolution rate, meaning most issues get resolved the first time, without follow-ups or back-and-forth.

That is the standard we hold ourselves to, and G2's Best Support badge confirms our customers agree.

HigherMe offers a lot of flexibility and an outstanding level of customer service. The system is easy to use from the Hiring Manager and the candidate standpoint.
Renzo Bassanini, Dunkin'

3. Easiest to Do Business With

This badge reflects how easy a vendor is to work with: setup experience, day-to-day usability, and how well the product fits existing workflows.

HigherMe accounts are up and running in 1 day. Jobs are mapped, Text-to-Apply is configured, and applications start coming in before most tools have finished onboarding you. For operators who cannot afford downtime in their hiring process, that matters.

Day-to-day, the platform fits directly into how multi-location teams already operate. HigherMe integrates with Checkr for background checks, E-Verify and Form I-9 for compliance, 7shifts for scheduling, Wizardline for operations, and payroll systems including Netchex, ADP, and Paychex. Candidate data flows automatically from application through to onboarding and payroll, with no duplicate entry and no dropped handoffs.

Most operators are not full-time recruiters. They are running locations and managing shifts. HigherMe is built around that reality, and Easiest to Do Business With is the right badge for a platform that works that way by design.

This is a simple and intuitive platform to use for bringing together all other platforms you use for advertising jobs. Has simplified finding and vetting applicants, getting them to show up for interviews and weeding out those who'll never be successful working in our workforce. Customer service is excellent. Anytime I have had a question, I have been able to quickly get a response from them.

CEO, Kona Ice of Savannah · G2 Review, October 2025

From the HigherMe Team

"These awards validate what we hear from operators constantly: they need a platform that actually supports their team, not just their software stack. Best Support and Easiest to Do Business With aren't just badges. They describe how we've chosen to build this company, and our customers notice."

Brittney Wilganowski, Head of Revenue, HigherMe

Built for Hourly Hiring. Rated for It Too.

HigherMe helps high-volume employers solve the three biggest hiring challenges: getting enough applicants, hiring fast, and staying compliant, without adding more work. Text-to-Apply QR codes, one-click posting across 20+ job boards, built-in background checks, E-Verify, and integrations with tools like Checkr, 7shifts, and Wizardline keep the entire process connected, from first application to first shift.

Dunkin' franchisees. Kona Ice operators. Tim Hortons multi-unit owners. These are the customers behind these G2 badges. And the awards confirm what they already know: HigherMe is the platform built for how they actually hire.

Read verified HigherMe reviews on G2, or visit our website to know more. Setup takes less than 24 hours.