HigherMe has created the perfect restaurant manager job description template to make posting an open position quick and easy. To create the perfect template:
- Read the template replacing the words in square brackets
- When you see [Options: ] in square brackets, pick the options that most accurately describe your job or restaurant.
- Make sure you read every line and remove the points that do not apply to your restaurant.
Job Description [Create the image of an appealing workplace.]
Are you passionate about food and creating outstanding culinary experiences? People that work at [restaurant name] are known for their personality, drive, and passion! Are you looking for a place to work with [Options: flexible schedules, great discounts, legendary staff events and plenty of opportunities to learn and grow]? If so, we want to hear from you!
Restaurant Manager Responsibilities
- The manager ensures guest satisfaction through managing the daily operations of a single restaurant.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns and uses coaching skills when managing staff.
- Demonstrates self confidence, energy and enthusiasm.
- Motivates and encourages staff to solve guest and employee related concerns.
- Responds quickly and proactively to guest's concerns and provides excellent customer service.
- Understands the brand's service culture and sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Develops a relationship with all guests to build repeated clientele internally and externally.
- Complies with all corporate accounting procedures.
- Assists GM as needed with annual Quality audit.
We hire great people, train them well and provide plenty of opportunities to learn and grow. We’re looking for energetic, team-oriented applicants who take pride in providing an outstanding food experience.
Salary: [add salary range here] per hour.
Benefits:
- Assists GM as needed with annual Quality audit.
- Overtime pay
- Discounted or free food
- Many opportunities for advancement
- Company events
- ___% dining discounts?
- Closed for Thanksgiving, Christmas Eve & Christmas Day
- ___ hours of paid sick time every year
- A separate PTO accrual for vacation time
- $___ referral bonuses
- Medical, Dental & Vision insurance
- Closed for Thanksgiving, Christmas Eve & Christmas Day
- ___ hours of paid sick time every year
- A separate PTO accrual for vacation time
- $___ referral bonuses
- Medical, Dental & Vision insurance
- Life insurance policy
- Disability policy
- Access to an Employee Assistance Program
Experience:
- High school diploma or GED
- ____ years experience in the food and beverage, culinary, or related professional area
Schedule:
- [Options: Part-time, Full-time]
- [Options: Day shift, night shift]
- [Options: 8 hour shift, 10 hour shift, 12 hour shift]
Apply Today [Encourage your potential applicants to reach out.]
We’d love to meet you in person, contact the location to ask about the times available for open interviews or submit your application by Applying Now.
To download a printable version of this document click here.
Other Questions on Restaurant Manager Job Descriptions
What Four Qualities Make a Good Restaurant Manager?
- Experience: Nothing surpasses actual time working in a busy restaurant or overseeing an institutional kitchen during meal times. Experience is always the best teacher, particularly coupled with a degree or certificate.
- Customer service skills: Restaurant managers need excellent customer service skills, leading by example to ensure staff members do the same. Some diners may be angry, rude, demanding, ill, etc., while others are pleasant, patient and kind: you have to deal with everyone professionally and amicably, ensuring a positive customer experience and a smoothly run establishment priding itself on an excellent menu, perfectly prepared drinks and meals and superb table service.
- Management skills: Successful managers demonstrate strong leadership skills and mastery and expertise in their field. You’re not just hiring, training, scheduling and leading your staff, you’re building strong customer relationships. You’re also running a profitable eatery, ensuring a spotless and safety and health-compliant front and back of house, and overseeing food prep, bar service, etc.
- Organizational Skills: Sharp organizing and time management skills are vital qualities for a restaurant manager. You’re scheduling shifts, delegating responsibilities, meeting suppliers, generating financial reports, managing inventory and health and safety regulations and overseeing the operation.
What Are Good Interview Questions for a Restaurant Manager?
Here are a few questions to ask a restaurant manager candidate during an interview:
- Tell me about yourself and your restaurant management experience, particularly your last job: your responsibilities, your contributions to the team and the reason you left.
- Describe your experience with restaurant POS systems or any restaurant management systems.
- How do you control costs and promote efficiency?
- Describe your experience in both hiring and firing staff members.
- Describe your budgeting experience and your overall restaurant finances experience.
- Are you willing to learn or acquire new skills that might be valuable to this position?
- Describe your time management strategies and your experience scheduling shifts.
- How do you motivate your team? How do you handle team conflicts?
- Tell me your vision of a great customer experience and how you can make that happen.
- How do you handle an angry or dissatisfied customer? What are your conflict management skills?
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