Ropes Course Operator, Apex Entertainment Center

Full-time Part-time Marlborough, MA


Apex Entertainment is looking for dedicated, enthusiastic individuals to join our team!

We're currently looking for a Ropes Course Operator to join our team and help us provide exceptional service and fun to our guests. In this role, you will be trained and responsible for a full understanding of the ropes course including its use for sage and enjoyable facilitation for customer visits. This position may rotate between the Ropes Course, Go-Karts & Bumper Cars, and Laser Tag.

Additional Responsibilities

  • Maintain working knowledge of the course including requirements for overall safety of the structure, elements and harnessing, and proper use by visitors
  • Greet all visitors professionally and ensure they are harnessed correctly, wearing appropriate clothing and footwear, and understand the rules of the course
  • Facilitate the visitors’ use of the course by explaining the various elements, supervising the participation, and providing encouragement as needed
  • Ensure the appropriate number of guests are allowed to ride course at a given time
  • Ensure children are the appropriate height and age for course
  • Know proper maintenance and use of the course, use all provided materials and equipment as trained and be present for all scheduled times
  • Abide by course safety requirements for securing visitor
  • Strong understanding and enforcement of course rules and regulations
  • Physically inspect all harnesses and or safety restraints prior to operation of each challenger
  • Inspect equipment to detect wear and tear
  • Exceptional guest service skills and a desire to implement the Company’s core values to exceed guests’ expectations every time
  • Demonstrates the ability to multitask
  • Provide assistance to patrons entering and exiting course
  • Any additional tasks assigned by management

Come enjoy the fun!


  • Minimum age of 18 years old.
  • High School Diploma or GED equivalent, or currently pursuing one.
  • Experience working in the food & beverage and / or hospitality industry a plus.
  • Must be able to stand for 4-10 hours at a time.
  • Experience working with amusements rides a plus.
  • Must be able to pass a CORI check.
  • MUST be able to work a flexible schedule including days, nights, weekends and holidays.
  • Professional Appearance
  • Weekend Availability is a MUST.


21 Apex Drive
Marlborough, MA 01752

Company Information

Apex Entertainment, located just off interstate 495 on highway 20, brings excitement with passion and a positive attitude to give you an experience of a lifetime! Apex Entertainment is New England’s largest family entertainment center with several attractions and the Pit Stop Tavern bar and grill, we have something for everyone, visit today!